Terms & Conditions

Customers using this site and any Running Bare social media sites, including the purchase of goods through www.runningbare.com.au agree to be bound by the following terms and conditions as outlined by Running Bare Australia PTY LTD. Running Bare reserves the rights to make changes to the website and the terms outlined below at any time. Please take the time to review these terms and conditions of purchase prior to using this site.

Conditions of Use

Running Bare will not accept liability for any loss or damages caused by this website, or any website linked to this site.

Security

Shopping on the Running Bare site is safe and secure protected with a 128-bit SSL certificate. This ensures that all information is protected by a bank grade encryption. We do not hold any credit card details within our system and will at no time disclose any of your personal data to any person under any circumstances. For your personal security, refunds will only be applied back to the form of payment used for the original purchase.

Pricing

Depending on your location prices are displayed in either Australian Dollars (AUD), Pounds Stirling (GBP) or US Dollars (USD) and include GST and Vat charges. Running Bare reserves the right to change prices at any time. Prices do not include any overseas duties, taxes or other custom charges: any additional duties and taxes imposed by the country being shipped to are the responsibility of the customer, these payments will be charged by the freight/customs agency on delivery. Upon submitting your order, you agree to product prices at the time of purchase. Pricing cannot be amended retrospectively and Running Bare do not price match. If an incorrect price or incorrect information is displayed Running Bare have the right to refuse or cancel any orders placed for that style at any time.

Order Confirmations

Upon successfully placing an order online, an automated email confirmation will be sent to your nominated email address and includes a reference number, address details as entered, and a summary of your order. Please contact [email protected] immediately if there are any discrepancies or concerns. Most orders are dispatched within one business day so we cannot guarantee amendments to orders already processed; If you haven’t received an order confirmation, please check your spam and junk inboxes before contacting Customer Service. Running Bare has the right to refuse or cancel any orders received and issue a refund back to your original form of payment.

Order Cancellations and Amendments

Running Bare will provide a cancellation on orders that have not yet been dispatched, and a refund issued to the payment method used to purchase the goods. If an order has already been dispatched goods can be returned in accordance with our returns policy.

Unfortunately we are unable to make any amendments to online orders after your order is placed. It is the purchaser's responsibility to ensure that all purchase info, including product selection, contact & delivery information, is correct prior to transacting. Amendments include:

  • Change of delivery address
  • Changes to colours and sizes
  • Adding items
  • Applying discounts

Running Bare will not be responsible for goods not delivered due to incorrect delivery details entered. An order confirmation is emailed to your nominated email address on completion of the order, which details both the billing and shipping information. Please contact our Customer Service team immediately if this information is incorrect. In most cases orders are dispatched within 24 hours of receipt so we cannot guarantee amendments can be made if there is a delay in contacting us.

Delivery

All the details of delivery, including timelines and charges, can be found on our Shipping page.

Acceptance of Goods

The customer is responsible for inspecting the goods for fault or damage within a reasonable time of receipt, and must notify our Customer Service team immediately if faults or damage are present. Goods may be returned providing the garments are unworn and in their original condition with swing tickets still attached. Please refer to our Returns Policy for full details.

Returns / Exchanges

Find everything you need to know about returns in our Returns Policy.

Special Offers / Promotional Codes

From time to time we offer promotional discounts and special offers online and in-store. Some promotions may be exclusive to online and/or in-store which will be noted in the terms and conditions. Where applicable, promotional codes must be entered at the checkout to redeem the promotional offer. A successful code will apply the discount or gift with purchase to the order summary. Promotions which do not require a code will apply automatically to the cart, provided the selected items meet the terms and conditions of the promotional offer. Promotions are automated and we cannot take responsibility for an order where the code has not been applied at the time of purchase. Promotional offers cannot be applied in conjunction with sale items and may appear on the order at nil value. Promotions are currency specific which will be stated in the terms and conditions. If you return an order that has qualified for a special promotion or gift with purchase (GWP), the discounted amount will be deducted from your refund and/or GWP must be returned unused with the order. If an order is received back without the GWP the retail value of this item will be deducted from the refund. If you wish to retain your GWP we are more than happy to provide a credit note on returned items.

Gift Vouchers

Running Bare Gift Vouchers can be purchased online and in-store and can be redeemed at www.runningbare.com.au or at any Running Bare retail boutique. Gift Vouchers are only available for purchase and redemption in AUD$. Running Bare Gift Vouchers are not redeemable for cash and are non-refundable. Gift Vouchers are valid for 36 months from the original purchase date. If a voucher is not used in its entirety the remaining balance will remain active on the voucher/card for the remainder of the validity period. Running Bare will not take responsibility for lost or stolen vouchers. Promotional voucher codes and offers cannot be used when purchasing a gift voucher.

Welcome Voucher

The Welcome voucher is our gift to you for joining the RB VIP Bare Crew. The Voucher can only be used on all full priced orders over the value of $50.00. This is a single use voucher that can be used only once per member valid for 3 months from sign up, for purchases being delivered within Australia and New Zealand.  The voucher code will be emailed to your subscribed address upon registering as a RB VIP, this code must be entered at the checkout in the promotional code field to redeem your discount, check your spam and junk folders if nothing is received. The voucher cannot be used on sale items, gift vouchers or in conjunction with any other discounts or promotions. Please note that applying the voucher to sale items will come up at nil value and state that it is not applicable on this order. If your 1st online purchase contains only sale items your voucher can still be used on your next purchase of a full priced item within the 3 months from the issue date.

Birthday Voucher

We love to treat our RB VIP’s especially on their birthdays! By entering your DOB when registering you and opt-in to email communications, you will receive special offers/discounts on your birthday. If you are already a member you can update your details at any time to join. All birthday offers will be sent to your subscribed email address on your birthday, check your spam or junk inbox folders if nothing is received. Offers are valid for 7 days from your birthday and cannot be used on sale items or in conjunction with any other offers, and are only able to be redeemed on orders over $100 (ex, shipping).  Please note that each member can only redeem one Birthday Voucher per year.  

Free "Bare be Cool" Waterbottle with all orders

Receive a free "Bare be Cool" water bottle valued at $49.99 with any Running Bare purchase. Available online only at www.runningbare.com.au till midnight 8-3-22. Enter the code IWDAY at the checkout to redeem, offer excludes gift vouchers. Cannot be used in conjunction with any other promotional discounts. Free item must be included, if goods are returned for a refund otherwise a credit voucher will be issued.

Spend & Save

$50 Off when you spend $150

$100 Off when you spend $300

$200 Off when you spend $600

Available at Running Bare retail stores and www.runningbare.com.au till Midnight 19-4-22 (AEST). Discount will automatically apply at the checkout on all full priced orders in AUD$ only over the minimum spend thresholds in one transaction, $50 off orders over $150 (AUD$), $100 off orders over $300 (AUD$) and $200 off orders over $600 (AUD$). Offer excludes Core styles, Sale styles & Gift Vouchers. Cannot be used in conjunction with any other discounts or promotional offers. Due to the high demand of this promotion, Running Bare cannot guarantee the availability of stock during the offer period.Applicable refunds on items purchased during the Spend & Save promo will have the discount removed if the returned order total falls below the promotion spend threshold.

Flash Sale 20% Off Almost Everything

Available at Running Bare retail stores and online at www.runningbare.com.au till midnight 27-04-22 (AEDT). Prices will reduce at checkout on selected styles only as marked, offer excludes Core, Savannah Plains, Camo Canyon, Sale & Gift Vouchers. Cannot be used in conjunction with any other discounts or promotional offers.

Buy 1 get 1 50% off Leggings

Available at Running Bare retail stores and www.runningbare.com.au till midnight 8-5-22 (AEST). Selected styles only, prices will reduce at the checkout on the equal or lesser valued item, when 2 selected styles are added to the checkout. Cannot be used in conjunction with any other discounts or promotional offers.