SHIPPING

COVID-19 SERVICE INTERRUPTIONS

Australia Post will temporarily pause all Parcel Post collections from eCommerce retailers in NSW, ACT and VIC – from 7am Saturday 4 September until 7am Tuesday 7 September. Unfortunately this means it will affect our deliveries, please expect delays up to 2 weeks while Australia Post catches up on their backlog.

This temporary measure will allow Australia Post to responsibly clear record parcel volumes in parts of their network impacted by COVID-19. The safety of their people is their highest priority, and this will help ensure volumes are kept to a safe and manageable level. If there are further issues or concerns contact our Customer Service team

POSTAGE AND HANDLING CHARGES

WITHIN AUSTRALIA

Goods will be delivered via Australia Post – Express Post. Deliveries to a metropolitan address are normally 1-4 days please allow up to a week for deliveries to regional areas. All parcels are sent with Signature on Delivery requirement. We will not take responsibility for orders requested to be left unattended.

WITHIN NEW ZEALAND

A flat fee of $15.00 will be charged on all orders to New Zealand. Deliveries are made through our nominated courier and require a signature on delivery. If there is no one available to except delivery of the goods a notice will be left to arrange re-delivery at a more suitable date. All freight charges are stated in Australia dollars and do not include New Zealand duties or custom charge.

INTERNATIONAL

Click here for rates to United States and Rest of World

 Click here for rates to United Kingdom